Contact Us — GLM 5
Get in touch with the GLM 5 team for support, questions, or partnership inquiries.
Oct 24, 2025
Contact Us
We'd love to hear from you. Whether you have a question about GLM 5, need technical support, or want to explore partnerships, reach out through any of the channels below.
Email Support
For general inquiries and technical support:
- Email: support@glm5.app
We aim to respond within 1–2 business days.
Common Topics
Account & Billing
For questions about your account, credits, subscriptions, or payments, email us at support@glm5.app with your account email address.
API & Integration
For API access, integration support, or developer questions, visit our pricing page for plan details or contact us directly.
Refunds
Please review our Refund Policy for eligibility and instructions. Submit refund requests to support@glm5.app.
Bug Reports & Feedback
We appreciate bug reports and product feedback. Please include:
- A description of the issue
- Steps to reproduce (if applicable)
- Your browser and device information
Links
- Website: glm5.app
- Zhipu AI Chat: glm5.app
- GitHub: github.com/THUDM
